FINISH TIME NEWSLETTER
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Dear Event Organiser

The passing of the winter solstice, the shortest day of the year, brings a welcome sense of optimism. While winter is still very much with us, the gradual return of longer daylight hours is encouraging for both competitors preparing for upcoming events and race organisers planning the busy months ahead.

Our main feature explores what gives a race its soul – the qualities that keep competitors coming back year after year, and in our FinishTime article, we reveal the most tracked runners on the Comrades App.

In “The Good, The Bad and The Ugly” we look at the potentially disastrous consequences of discovering that one of your trusted service providers is not quite what they seem.

If you have any topics you would like us to cover or if you would like to contribute to “The Good, The Bad and The Ugly” feature, please don’t hesitate to contact tim@finishtime.co.za.

Hope you enjoy it!

 

 
 

Giving a Race Soul


 

 

Every weekend, thousands of runners, swimmers and cyclists line up at events around the world. Most are well organised, enjoyable but quickly forgotten.

However, a select few become something far bigger than "just another weekend race". They develop an identity, a personality and ultimately, a soul. These are the events that continue to grow and have the potential to become iconic events.

So what is it that separates these events from the countless others that simply occupy a line on the sporting calendar? Mention races like the Comrades Marathon, the Tour de France or the Cape Epic and people immediately associate them with something deeper than distance or results. They evoke emotion, history, suffering, camaraderie, beauty or prestige. Long after finish times have faded, the stories and memories endure.

Race directors all aspire to create events that become iconic and sell out year after year. The foundation of achieving this lies in building a distinct race identity – but what is it that truly gives a race its personality and appeal?

There five main characteristics:

1. A Defining Challenge
One of the most important ingredients in creating a strong race identity is a defining challenge – something that sets the event apart and gives it character. It could be a brutal climb that tests every rider, a cut-off time that demands both courage and strategy, extreme weather conditions, or an unforgiving distance that pushes participants to their limits. These challenges become the stories athletes tell long after the finish line. A good example of this is the Cape Epic, known to be a gruelling challenge which has earned enormous respect in mountain bike circles.

2. Traditions
Traditions can also play a massive role in shaping a race’s identity. These are the elements that participants begin to associate with the event, whether it’s a unique start ritual, a famous section of the route, a special medal, or a finish-line tradition. Traditions are remembered, and in turn create familiarity, emotion and a sense of belonging, turning first-time participants into lifelong supporters. For example the yellow jersey in the Tour de France, the cock crow at the start of Comrades – and the cruel cut-off gun at the finish.

3. Route Personality
A race route should be more than just a way of getting from the start to the finish – it should have personality. The most memorable events are often defined by iconic climbs, spectacular scenery, technical sections, or stretches of road and trail that participants immediately associate with the race. Riders and runners begin to form an emotional connection with certain parts of the route, whether it’s a brutal climb they fear, a descent they love or a viewpoint they never forget. For example scenic Chapman’s Peak in Two Oceans, brutal Polly Shortts in Comrades and the legendary Alpe d’Huez climb in the Tour de France

4. Emotional Stories
The races that leave the biggest impression are often those that produce powerful emotional stories. Moments of triumph, heartbreak, perseverance and personal achievement give an event meaning far beyond results and finish times. It may be an elite athlete overcoming adversity, a backmarker beating the cut-off, or an ordinary participant achieving a lifelong dream. These stories create emotional connections that inspire others and become part of the race’s identity over time. A perfect example of this is the Comrades Marathon, where exhausted runners desperately chase the final cut-off while sometimes sacrificing their own race to help fellow competitors reach the finish line.

5. Community Culture
A strong community culture is often what transforms a good race into a beloved one. The atmosphere created by participants, supporters, volunteers and organisers can leave as much of an impression as the route itself. When participants feel welcomed, connected and part of a shared experience, they are far more likely to return year after year. Examples of this include the famous Wellesley Scream Tunnel at the Boston Marathon and the passionate supporters lining the mountain climbs of the Tour de France.

So if you are looking to launch a new event, or already have one that is struggling to gain momentum, perhaps it is time to think about what could give your race a true identity. The best marketing possible, and the goal of every event organiser, is to transform a race from just another event on the calendar, into an experience people dream about, talk about and return to year after year.

 

What do you need help with as an event organiser? If there is an area of organising you would like to know more about, send a mail to tim@finishtime.co.za and we will see if we can find some info for you.

 

 
 

Words To Live By ...
 


“An event shouldn't just be an experiential thing,
it should be an emotional thing." 


Amit Kalantri

 

 
 

Gerda: A Big Winner On Comrades App


The Comrades App developed by SportsSplits and administered by FinishTime in South Africa, proved incredibly popular for athletes and spectators to track their chosen runner. During Comrades this year, there were 518,955 unique visitors to the app from 5,306 cities in 194 countries.

Not surprisingly, the most tracked person was the darling of South African running and the five-times women’s winner, Gerda Steyn with 48,153 tracking searches. Trailing Gerda by a considerable margin, was defending champion and three-time Comrades winner Tete Dijana, with 15,795 tracking searches. Comedian Schalk Bezuidenhout followed closely in third with 14,810 searches.

Interestingly, the 2026 Comrades winner, George Kusche, was only tracked 13,044 times during the race. Also featuring among the top 10 most-tracked runners were Louis Massyn, as he attempted to complete his 51st Comrades Marathon, and popular running influencer, Carla Molinaro.

The SportSplits app can be fully branded for your event (and your sponsors) and provides entrants and spectators with world-class tracking, along with a range of powerful features, including direct communication with athletes and sponsors, live leader boards and digital finisher badges.


 

 
 

 

Don't Fake It Till You Make It

 


                                                                                                              
Reliable service providers are critical to the success of any event. Race directors need partners they can trust completely, knowing that their professionalism and competence will directly influence the quality and reputation of the event.

That is why it came as an unwelcome surprise to the Sneek Marathon in the Netherlands when the organisers discovered that the company responsible for medical coverage belonged to a man convicted of repeatedly impersonating emergency responders.

According to Canadian Running, once the issue came to light, the municipality of Súdwest-Fryslân in Friesland withdrew the race permit. Unable to secure sufficient alternative medical support, organisers announced to 3,000 participants on the Monday before the Saturday event, that it would be provisionally postponed until later in the year.

Organisers had contracted the company to manage the marathon’s first-aid and medical operations and said they had no knowledge of the owner’s background until it was uncovered by the municipality. “We were naturally extremely shocked by this,” Sneek Marathon spokesperson Marianne Bouwman told the media. “Based on the information available to us, everything appeared to be in order.”

Unbeknown to the organisers the man, a 22-year-old from Groningen in the Netherlands, had been convicted earlier in the year for posing as an ambulance worker, forging medical documents, driving fake emergency vehicles and stealing medical equipment. He was sentenced to 15 months in prison though he has not yet served the sentence due to an appeal. He has also been linked to numerous incidents of impersonating emergency responders, firefighters, police and paramedics.

The incident underlines the importance of properly vetting service providers to ensure race directors are not left in a similarly awkward and embarrassing position.

 

Do you have an unusual, wild, whacky or funny story about event organising? If so, send it to tim@finishtime.co.za (max 300 words please).

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